Services

Operational Support Services
for Small Carriers

From startup carrier setup to DOT compliance coordination, carrier organization, and selective dispatch — we provide the operational infrastructure small carriers need to run with confidence.

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Service 1

Carrier Startup Setup

For new MCs, owner-operators, and early-stage carriers that need help organizing the business, compliance, filing, and operational foundation before moving forward.

May Include

Business formation / entity setup coordination
FMCSA profile review
BOC-3 coordination
UCR / MCS-150 review
NY HUT support where applicable
IFTA / IRP readiness review
Insurance readiness review
Factoring readiness support
ELD / provider coordination
Load board setup support
Business email and document folder setup
Broker packet preparation
30-day startup action plan
Pricing Startup packages begin at $150. Full Launch Organization is available for $500 one-time.
► Start Carrier Assessment

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Service 2

DOT Compliance Support

Ongoing support to help carriers stay organized around compliance-related filings, renewals, reminders, documents, insurance tracking, and authority status.

May Include

Compliance calendar setup
Filing reminders
UCR / MCS-150 tracking
NY HUT support where applicable
IFTA / IRP readiness tracking
Insurance expiration tracking
Authority status monitoring
Compliance-related document organization
Pricing $125/month or $1,500/year.
► Start Carrier Assessment

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Service 3

Carrier Operational Organization

For carriers that need structure around paperwork, communication, load documents, broker packets, factoring workflow, recurring tasks, and day-to-day operating rhythm.

May Include

Document folder setup
Broker packet organization
Rate confirmation workflow
Load paperwork process
Factoring submission workflow
Email organization
Contact lists
Recurring task tracking
Maintenance reminders
Communication workflow
Pricing Starting at $250/month.
► Start Carrier Assessment

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Service 4

Platform / Account Support

Support for carriers managing logistics platforms, load boards, broker portals, ELD accounts, factoring portals, Amazon Relay, and other business systems.

May Include

Account setup support
Profile and document review
Document upload assistance
Notification review
Administrative troubleshooting
Support ticket coordination
Account health tracking
Communication coordination
Pricing Basic Platform Support: $150/month
Platform Support Plus: $250/month
Managed Account Support: $400/month
Custom support available for complex accounts or higher-touch needs.
► Start Carrier Assessment

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Service 5

Selective Dispatch Support

Dispatch support is available for carriers who need help sourcing, reviewing, negotiating, and organizing freight opportunities as part of a professional operating relationship.

May Include

Load search support
Load review
Rate negotiation support
Broker communication support
Rate confirmation review
Load paperwork organization
Dispatch communication support
Pricing Dedicated Dispatch Support: 5%
Standard Dispatch Support: 7%
On-Demand Dispatch Support: 8%
Flat-fee dispatch support available selectively.

Dispatch fees are based on the agreed percentage of the gross linehaul amount shown on the rate confirmation. Accessorial payments belong to the carrier and are not included in PFD’s dispatch fee calculation.

► Start Carrier Assessment

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Service 6

Website / Business Infrastructure Setup

For carriers that need a professional digital presence, business email, website setup, contact form, and basic business infrastructure.

May Include

Domain guidance
Business email setup support
Google Workspace setup support
Basic website setup
Logo / brand placement
Contact form setup
Company / service wording
Document folder setup
Email signature setup
Pricing Basic Business Infrastructure Setup: $500 one-time
Standard Carrier Website Build-Out: $750 one-time
Professional Carrier Website Build-Out: $1,250 one-time
Monthly maintenance available separately.
► Start Carrier Assessment

Ready to Get Your Carrier Operation Organized?

Whether you need compliance support, operational structure, or a partner who understands small carrier challenges — we are here.

Important Notice PFD provides operational support, administrative coordination, document organization, filing support, and carrier readiness services. PFD does not guarantee broker approval, platform approval, insurance approval, factoring approval, government agency outcomes, load availability, rates, revenue, or compliance status. Some filings, approvals, or professional services may require third-party providers, licensed professionals, government agencies, or platform review.